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Health Initiative for Men
Health Initiative for Men
Self Service Kiosk Study
Role
Service access volunteer/service design study through Interaction Design Foundation
Service access volunteer/service design study through Interaction Design Foundation
Challenge
It takes a long time to get lab results.
Limited access to a doctor or nurse.
Patients are missing appointments.
Limited access to test kits.
Patient privacy in a waiting room.
Risk of contracting COVID-19 in the clinic waiting room.
SolutionLimited access to a doctor or nurse.
Patients are missing appointments.
Limited access to test kits.
Patient privacy in a waiting room.
Risk of contracting COVID-19 in the clinic waiting room.
A self-service kiosk that dispenses and allows the patient to deposit the STI kit. A notification system coordinates the patient's results with the healthcare workers and the laboratory testing the STI samples.
The solution minimizes the need to go to the clinic physically, increases the time to treatment, increases scheduling efficiency, and allows 24/7 access to STI testing kits.
