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CIBC Business Banking web dashboard
Lead product design consultant
Challenge
The service could have been optimized for small, medium and large businesses. Cash managers wanted to phase out “hard” security tokens. Report generators were not available to clients.
Solution
Dashboards to view transactional data for a business subscriber. A cash management app allowed managers and business owners to convert hard tokens to soft tokens (access through a mobile device) and control token status with security notifications.