Mobile first software designer focused on field service operations

UX & HCI for Field & Service Operations through collaborative design research leading to tested prototypes for in-field service technology.
My work focuses on distilling operational complexity into reliable tools through service blueprints, design systems, and close collaboration with product and engineering teams.

Education
Bachelor of Design (Graphic Design) — NSCAD University
Interactive Media Certificate — Sheridan College

Certificates:
Smart Homes & Building Certificate — George Brown College
AI Language Models in Business Development — BCIT

Core tools
Figma, Miro, Jira, Notion, Adobe CC